We are currently experiencing a high order volume. All orders will be dispatched within 24–48 hours, and delivery will take approximately 5–7 business days.
Received a damaged item? Please email customerservice@aurelalane.com with your order number and clear photos of the product. Our team will assist you as quickly as possible.
You may return any item within 14 days of receipt — no questions asked. We do not charge return or handling fees.
The only cost to the customer is the return shipping label.
Enjoy free delivery on all orders. Elegance should arrive with ease.
Our team is here to assist you Monday to Friday, 9am–6pm
Shop with confidence — safe and encrypted checkout every time.